Fluent in every language
VERT detects the guest's language from their speech and simply answers in it. No settings, no menus.
VERTASSIT — the AI butler and voice concierge for hotels
DEMOMEET VERT
A concierge in every room.
Fluent in every language.
Awake at every hour.
VERT is a voice‑first AI butler that lives in the room. Guests simply speak, VERT answers, controls the room, and sends requests straight to your teams. No app. No phone. No hold music.
ROOM INTELLIGENCE
It knows the room by heart.
Seven microphones map the space around the guest and pick out a voice from up to ten metres away, over the television, the shower, the hum of the air conditioning. Whisper from the bed. VERT only listens when called by its name.
VOICE-FIRST SERVICE
Just say the word.
Guests don't learn an interface, they just talk. Towels at midnight, a warmer room, a car to the opera. This is how a stay with VERT sounds.
Hey VERT, could we get two extra towels?
Of course, housekeeping is on its way to your room.
→ HOUSEKEEPING · Room 412 · just now
VERT also hears how something is said. Urgent requests are recognised from the guest's tone and moved to the front of the queue.
- 7 microphones hear the guest from up to 10 m, anywhere in the room
- <2s from the end of a question to the start of an answer
- 24/7 on duty, nights, holidays and every hour your desk is busiest
- 1 USB‑C cable to install. No wiring, no construction, no downtime
IMPACT
Service you can measure.
VERT doesn't just raise the standard of service. It pays its way, in revenue, in hours, in what guests have come to expect.
- 5 times increase in upselling
- 1,825 hours gained in operational efficiency, per staff per year
- 75% of guests demand voice AI technology integration
CAPABILITIES
One device. A full staff behind it.
Runs the room
Lights, curtains, temperature, changed with a sentence. VERT connects to the room's smart devices.
Service, routed
Requests reach the right department the moment they're spoken, housekeeping, F&B, maintenance, concierge.
Trained for hospitality
Opening hours, amenities, the menu, the neighbourhood, VERT answers like a member of staff who never forgets.
Connects to your hotel PMS
VERT plugs into your property management system — requests and updates stay in sync in real time, both ways.
Plug and play
One standard USB‑C cable and your Wi‑Fi. New features and languages arrive over the air.
PRIVACY
Private by design.
Not by promise.
Mute is physical.
The mute switch cuts power to every microphone at the hardware level. Not software. Not a setting. Off means off.
Erased at checkout.
Conversations are never stored on the device, and guest voice data is deleted automatically the moment they check out.
Encrypted end to end.
Every word travels over TLS 1.3, and every device carries its own tamper-resistant cryptographic identity.
AMBIENT GUEST INTELLIGENCE
VERT is an in-room voice assistant made for luxury hotels. It speaks every guest's language, controls the room, and answers at any hour, so your team is free for the moments that need a human touch.
Marriott International and Supplier.IO approved technology.
QUESTIONS
AI in hospitality, answered.
What is an AI butler?
An AI butler is a voice-controlled artificial intelligence that lives in the hotel room and serves the guest the way a human butler would — answering questions, taking requests, and controlling the room. VERT is an AI butler built specifically for hotels: guests simply speak, and VERT answers in their language, adjusts the room, and sends requests straight to the right hotel team.
How is AI used in hotels?
AI in hotels answers guest questions instantly, takes service requests by voice, controls smart rooms, translates across languages, and routes work to housekeeping, F&B, maintenance and the concierge. VERT brings all of this into the room itself: an in-room voice AI that works 24/7, connects to the hotel's PMS, and frees staff for the moments that need a human touch.
What is VERT?
VERT is a voice-first AI concierge for luxury hotels, made by Vertassit. It sits in the guest room, hears the guest from up to 10 metres away, replies in under two seconds in the guest's own language, controls lights, curtains and temperature, and routes every request to the right department. It installs with one USB‑C cable — no wiring, no construction.
Does an AI concierge replace hotel staff?
No. VERT handles the requests that interrupt your teams — towels at midnight, temperature changes, opening hours — and routes real work to the right people instantly. Hotels gain around 1,825 hours per staff member per year in operational efficiency, and staff spend that time on service only humans can give.
Is an in-room voice assistant private?
VERT is private by design. It only listens when called by name, the mute switch cuts power to the microphones at the hardware level, conversations are never stored on the device, and guest voice data is deleted automatically at checkout. Every word travels encrypted over TLS 1.3.
