Fluent in every language
VERT detects the guest's language from their speech and simply answers in it. No settings, no menus.
MEET VERT
VERT is a voice‑first AI butler that lives in the room. Guests simply speak, VERT answers, controls the room, and sends requests straight to your teams. No app. No phone. No hold music.
ROOM INTELLIGENCE
Seven microphones map the space around the guest and pick out a voice from up to ten metres away, over the television, the shower, the hum of the air conditioning. Whisper from the bed. VERT only listens when called by its name.
VOICE-FIRST SERVICE
Guests don't learn an interface, they just talk. Towels at midnight, a warmer room, a car to the opera. This is how a stay with VERT sounds.
Hey VERT, could we get two extra towels?
Of course, housekeeping is on its way to your room.
→ HOUSEKEEPING · Room 412 · just now
VERT also hears how something is said. Urgent requests are recognised from the guest's tone and moved to the front of the queue.
CAPABILITIES
VERT detects the guest's language from their speech and simply answers in it. No settings, no menus.
Lights, curtains, temperature, changed with a sentence. VERT connects to the room's smart devices.
Requests reach the right department the moment they're spoken, housekeeping, F&B, maintenance, concierge.
Opening hours, amenities, the menu, the neighbourhood, VERT answers like a member of staff who never forgets.
VERT plugs into your property management system — requests and updates stay in sync in real time, both ways.
One standard USB‑C cable and your Wi‑Fi. New features and languages arrive over the air.
PRIVACY
The mute switch cuts power to every microphone at the hardware level. Not software. Not a setting. Off means off.
Conversations are never stored on the device, and guest voice data is deleted automatically the moment they check out.
Every word travels over TLS 1.3, and every device carries its own tamper-resistant cryptographic identity.
VERT is an in-room voice assistant made for luxury hotels. It speaks every guest's language, controls the room, and answers at any hour, so your team is free for the moments that need a human touch.
Marriott International and Supplier.IO approved technology.